Event Services Terms & Conditions
ACCOMMODATIONS: For Land Only packages (flight not included) extra hotel nights are available upon request for an additional cost. Global Event Forum reserves the right to substitute hotels of equal rating. Buyer must check into the hotel room on the scheduled arrival day of the package to avoid being considered a “no show”. If a passenger is a “no show”, Global Event Forum is not responsible for providing any portion(s) of the package to Buyer. Most hotels expect departing guests to vacate rooms by 11 AM and arriving guests to check-in after 3 PM to allow for cleaning and maid service.
CANCELLATION AND REFUND POLICY: THERE ARE NO CANCELLATIONS. All payments are non-refundable unless otherwise directly stated. No refunds or credits will be given for any reason including but not limited to the following: reductions in group size, unused tours, unused portions of packages and failure of Buyer to comply with the terms and conditions listed herein. In an event of a reduction in group size, corresponding deposits of canceled passenger blocks are non-refundable and non-transferable (e.g. to the balance of the remaining group). If cancellation by one or more passengers alters the room requirements of the remaining passengers, those passengers still traveling must pay the revised rate. We regret that we cannot make exceptions for personal emergencies. We recommend purchasing the Travel Protection Insurance provided by Access America.
Same Day Super Bowl Travel: If the same day charter is cancelled due to weather or delayed for any reason THERE ARE NO REFUNDS.
Exceptions:
1- Team Specific Super Bowl Packages
If you purchase a team specific Super Bowl package and that team does not play in the Super Bowl, you will receive a full refund of all monies paid to Global Event Forum less a processing fee. Refund checks will be mailed within 7 days after the Super Bowl.
CONDITIONS: All prices are subject to change without prior notice until your reservation is confirmed. All prices published for each package are per person rates. Acknowledgement from Buyer and/or signed copy of these Terms and Conditions must be received by Global Event Forum along with required payments in order to confirm any reservation. Global Event Forum reserves the right to accept or decline any person as a member of its tour or to cancel a tour completely in its sole discretion. Global Event Forum reserves the right to cancel any reservation and will remit a full refund to the cancelled party. If the event is cancelled or postponed for any reason whatsoever, seller will refund to buyer all deposits paid by buyer not yet utilized by seller to purchase package components, and seller will use its best efforts to obtain refunds for any package components already purchased.
DISCLAIMER AND RESPONSIBILITY: Global Event Forum agrees to offer its services to Buyer as a purveyor of hotel rooms, ground transportation, air transportation, hospitality, and tickets for admission to major sporting and entertainment events. Global Event Forum is acting as an intermediary and/or agent for suppliers in selling event services or in accepting reservations or bookings for event services which are not directly supplied by Global Event Forum. Services provided in conjunction with these tours are rendered by suppliers acting as independent contractors and not as agents or employees of Global Event Forum. Global Event Forum therefore shall not be responsible for breach of contract or any intentional or careless actions or omissions on the part of such suppliers, which result in any loss, damage, delay or injury to Buyer or Buyer’s travel companions or group members.
Global Event Forum, nor any director, officer, employee or other representative shall not be responsible for any injuries, damages, or losses caused to any Buyer in connection with terrorist activities, war, insurrection, social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, abnormal conditions or development of any other actions, omissions or conditions outside the control of Global Event Forum.
Each Buyer(s) voluntarily assumes all risks and is advised to obtain appropriate insurance coverage against them. Each Buyer’s receipt of tickets, vouchers or program information from Global Event Forum shall constitute an acknowledgement of and consent to these terms and conditions as well as an agreement to convey these matters to all travel companions or group members. The Buyer, by engaging and making deposits and/or full payment for any tour or other arrangements, acknowledges the position of Global Event Forum as described above and agrees to hold Global Event Forum harmless as a result of Global Event Forum’s effort to provide Buyer with arrangements requested on its behalf.
If an act of God, unavoidable accident, strike or other labor dispute, fire, riot or civil commotion, government action or decree, inclement weather or any other event beyond the control of Global Event Forum makes it impossible or illegal to provide tours, tickets, or any element thereof, Global Event Forum shall not be obligated to Buyer(s) in any manner.
Global Event Forum is an independently owned and operated business. Any reference to specific events herein is made only for the clear identification and reference for potential Buyers of Global Event Forum and reference to a specific event is not intended to imply, nor should it be understood or assumed, that Global Event Forum is endorsed by, sponsored by, approved by or otherwise affiliated with the organizers and/or sponsors of events referenced herein.
AIR PORTION: APPLIES ONLY TO PACKAGES THAT INCLUDE A ROUND TRIP CHARTER FLIGHT. Flight check-in will begin two hours prior to scheduled departure time and passengers will be checked-in from a manifest. No airline ticket will be issued. Flight ticketing will be by e-ticket. All that is needed is a government issued photo id. Flights will be operated in compliance with all applicable Department of Transportation regulations and price may be adjusted on a pro-rata, per seat basis in accordance with any fuel price increase passed through Global Event Forum by the direct air carrier. Flight times will be finalized two weeks prior to departure. Buyer recognizes that Global Event Forum is not the Direct Air Carrier and does not control the flight schedule. Buyer agrees that Global Event Forum shall have no liability for any delays or change of schedule unless Global Event Forum is the sole cause for such delay or change of schedule. Should any delay or change of schedule occur, and should Global Event Forum recover any amount as damages from the Direct Air Carrier for such delay or change of schedule, Global Event Forum agrees to share the net recovery on a pro-rata basis.
PAYMENT or DEPOSIT: Full payment is due at the time of booking in order to confirm reservation. Our intention is to provide you with the package you have purchased, at the price in effect at the time of the booking. Payments must be made in the form of agency check, cashier’s check; MasterCard, Visa, American Express and Discover. Buyer’s authorization to use credit card number for deposit and/or final payments indicates Buyer’s complete compliance with these Terms and Conditions, whether or not you have actually signed the appropriate draft. Verbal authorization of your credit card confirms the reservation. If payments are not received by the due dates, the event services to be provided may be considered null and void at the sole discretion of Global Event Forum and any payments to date will be forfeited.
PHYSICAL DISABILITY: Any physical disability that may require special attention or treatment must be reported in writing when the reservation is requested so that appropriate arrangements can be made.
TAXES: Included are all presently known government and local taxes on included services.
TICKETS: Global Event Forum obtains tickets for events in various forms and at different time periods. Global Event Forum is not necessarily in physical possession of admission tickets at the time a booking is made or accepted. Global Event Forum will be acquiring event tickets on Buyer’s behalf. Ticket upgrades, subject to availability, may be purchased at an additional cost. Tickets cannot be guaranteed together in quantities greater than two (2), odd numbers, specific rows or sections.
SELLER OF TRAVEL: Global Event Forum is registered in the State of California’s Seller of Travel program. This program is mandated by the Office of the Attorney General. A condition of being apart of this program, is having a Business Client Trust Account set up. This account holds client business payments in trust, it is where all funds that are collected for event experiences get deposited directly at the time of booking. They stay in this account until the time comes to pay the vendors involved in the experience. The business owner does not “own” these payments while they are in the Trust Account.
